JOIN OUR TEAM
We’re passionate about helping all people experience the joys of cycling. When you join our team, you’ll play a big role in strengthening our cycling community and helping others get out and ride! Our team is made up of fun and unique individuals and everyone is welcome to join. We’re looking for motivated and friendly people to fill the open positions in sales and service.
Current Job Opening:
Customer Service Representative.
As a Customer Service representative, you must be able to work independently and collectively
with Noah and the staff at Bicycle Express. Work on shop sales floor selling and checking in bikes. Consistently deliver incredible customer service
experiences by offering knowledge and advice and answering customers' questions and
concerns. Communicating with customers via Email or phone. Monitor Website Inventory and
Sales. Must be able to work Saturdays. Act as the highest source of information for all service, inventory, and product-knowledge
concerns and work process matters (for both employees and customers). Keep a safe and
clean workspace at all times.
Tips
Bonuses
Immediate Family Discount (in Household)
Paid Holidays that shop is closed
Manufacturer EP Discount
Make an Impact
We believe that bikes make everything better. Not only can they help solve complex environmental problems, they also improve the mental and physical health of riders. We’re passionate about doing our part to improve the lives of our customers by helping them find the right equipment to meet their cycling goals and enjoy every ride. You will have a direct impact on everyone that you greet at our store, we hope you find that as exciting as we do!
Have Fun at Work
What could be better than talking about bikes all day? We work hard but have fun doing it. You’ll be one of the first to test ride the latest bike models and have access to the best educational materials in the industry to build your bike knowledge even more. Other perks include: great industry discounts, a fun team environment, and more.
Best Discounts in the Industry
We want you to experience and enjoy the best bikes and cycling gear we have to offer. We provide special employee discounts on everything we sell or have access to through our suppliers. There’s no better way to guide our customers to the right products than with the knowledge you get by using the products yourself.
A Career in Outdoor Sports
The outdoor sports industry is bigger than you think. Retailers, brands, suppliers, events, and advocacy groups employ hundreds of thousands of people nationwide. Most people start their careers in retail and we'd like to help you start yours as well. We want to help you grow with us, hopefully for the long term, but we're happy to help you build a foundation if that's what's right for you.